Tag marketing

Avoiding Marketing Myopia in Web Design Agencies

Web design agencies need to rethink their customers and evolve so they can survive. As mentioned previously, it needs to avoid the myopia of thinking in terms of web design but in terms of satisfying the customers. Studying what the potential customers want and how to satisfy their needs.

What is the Net Promoter Score?

The Net Promoter Score is calculated by getting the percentage of customers that responded with nine and then (Promoters) minus the percentage of the customers that responded from zero to six (Detractors).